Privacy Policy
Last Updated: January 2026 • Compliant with DPDP Act 2023 & RBI Master Directions
LoanPatra is committed to safeguarding your privacy. We collect only the minimum necessary data required to facilitate loan approvals through RBI-registered lending partners. We do not sell, rent, or trade your personal or financial data to unsolicited third-party telemarketers.
1Information We Collect
To evaluate your loan eligibility and submit applications to our banking partners, we may collect:
- Identity & KYC Data: Full Name, Permanent Account Number (PAN), Date of Birth, and Aadhaar verification details via DigiLocker / UIDAI OTP authentication.
- Contact Information: Active Indian mobile number, email address, and residential/business address.
- Financial & Employment Profile: Monthly income, employer name, employment type (salaried/self-employed), and bank statement information shared through Account Aggregator (AA) framework.
- Credit Information: Credit score and credit history pulled from licensed Credit Information Companies (CIC) with your prior explicit consent.
2Purpose of Data Collection
We use your information exclusively for legitimate loan processing purposes, including:
- Assessing preliminary eligibility across our 35+ partner Banks and NBFCs.
- Transmitting loan applications securely to the chosen lender.
- Preventing financial fraud, identity theft, and unauthorized transactions.
- Communicating status updates, application progress, and loan sanctions via SMS, email, or telephone.
- Complying with statutory reporting requirements under the Prevention of Money Laundering Act (PMLA).
3How Your Data is Stored & Secured
In accordance with RBI data localization directives, all customer data is stored securely in tier-4 data centers located within the territorial boundaries of India.
4Sharing with Regulated Entities
Your application details are shared strictly on a need-to-know basis with the specific Banks or NBFCs you select or qualify for. These institutions are regulated by the Reserve Bank of India and maintain independent fiduciary obligations under Indian banking laws.
5Your Rights (DPDP Act, 2023)
You have full ownership of your personal data. You are entitled to:
- Request a summary of personal data held by LoanPatra.
- Request correction or updating of outdated records.
- Withdraw consent and request deletion of your profile (subject to statutory audit retention obligations under financial regulations).
6Data Protection & Grievance Contact
For data privacy inquiries, consent withdrawal, or grievances, please reach out to our designated Data Protection Officer: