We're Here to Help You
Have questions about your loan application, interest rates, or eligibility? Connect with our dedicated support desk in New Delhi.
Customer Care & Support
Official Emailsupport@loanpatra.com
Working HoursMonday to Saturday: 9:30 AM – 6:30 PM IST(Excluding Indian National Holidays)
Corporate OfficeBarakhamba Road, Connaught Place, Central Delhi, New Delhi - 110001, India
Grievance Redressal Officer
As per RBI Digital Lending Guidelines, if your issue remains unresolved after contacting customer support, you may write to our Nodal Grievance Officer:
Name: Officer - Grievance Cell
Email: grievance@loanpatra.com
Turnaround Time: Within 48 Working Hours